EZTwain Pro 4.0 - Licensing - Frequently Asked Questions
| Question | Answer |
|---|---|
| What are the terms of the EZTwain Pro 4 license? | EZTwain Pro 4 License Agreement (PDF) |
| Your order pages are on a different domain - why is that? From whom, precisely, am I buying EZTwain Pro? Can you send me a W9 for our Vendor Database? |
Atalasoft has kept the eztwain.com and dosadi.com domains, but you are purchasing from Atalasoft, Inc., and so the order page is on atalasoft.com. Contact Atalasoft Sales to obtain a W9. |
| How can I get a proforma invoice? | Contact Atalasoft Sales. |
| Can I buy with a Purchase Order? | This may be possible, please contact Atalasoft Sales. |
| Can I buy from a local reseller? | No, our reseller program has been discontinued. |
| I placed an order but have not received my serial number/license key/download link/etc. | We use an automatic order-processing system that sends your license and numeric key to you by e-mail. It is not unusual for these e-mails to be lost in transit, often due to spam-filters. Contact Atalasoft Sales to re-send your license e-mail and key. |
| I received my license key - How do I download the full version? | You already have it - the 'trial' version of EZTwain Pro is the full version. Just follow the instructions in your grant-of-license email. Visit this page to download the EZTwain Pro 4 SDK. |
| What if my question isn't answered here? | We're happy to help, just Contact Us 1.866.568.0129 |