EZTwain

DosadiLog is our real-time diagnostic logging tool. All of our products will send diagnostic logging to DosadiLog if they detect it running.

To capture a diagnostic log

First, make sure you have DosadiLog - It is included in some of our product toolkits, or you may have installed it before.
Look for the distinctive red skull icon, under Start >> Programs, under EZTwain by Dosadi, Acquire by Dosadi or EZTwainX by Dosadi, or under just 'Dosadi'.

If you don't have it, download and install it.

Launch DosadiLog

Recreate the problem or behavior of interest...

From DosadiLog, copy & paste the log or save it as a text file, and submit to Technical Support